Delivery process

Delivery process:

At OneMore, we aim to provide a smooth and efficient delivery process to our customers. Below is an overview of our delivery process:

Delivery areas:
We provide delivery services within all areas of the Sultanate of Oman, however there may be some remote locations where delivery may not be available. You can check delivery availability for your specific area during the checkout process.

Delivery Charge:
Delivery fees are 2RO within all regions of the sultanate of oman. Fees may vary based on delivery location, weight and size of the package, and any additional services requested.

Organizing operation time:
We strive to process and dispatch orders promptly. Once you successfully place an order and make payment, our team will check the details and prepare your package for shipping. This process usually takes one to two business days, excluding weekends and public holidays.

Delivery time:
Delivery time frame may vary depending on your location within the Sultanate of Oman and product availability. In general, you can expect your package to be delivered within 1-4 business days from the dispatch date. However, please note that unforeseen circumstances such as logistics delays may affect the actual delivery time.

Delivery attempts:
Our delivery partners will make reasonable attempts to deliver the package to the address provided. If the recipient is unavailable at the time of delivery, they may leave a notice at the delivery address, indicating the next steps for redelivery or collection from a specific location. It is essential to provide accurate and complete delivery information to ensure successful delivery.

Delivery and support issues:
If you encounter any delivery problems, such as delay or package damage, please contact customer support as soon as possible. We will work hard to solve the problem and provide appropriate assistance.

Please note that delivery may be subject to external factors beyond our control, such as weather conditions, logistical challenges or unforeseen circumstances. We appreciate your understanding and cooperation in such situations.